Privacy Policy

Last Updated: 02/21/2025

America’s Appliance Repair (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal information, including SMS communications and opt-in procedures.
📍 Website: https://americasappliancerepair.com
📞 Phone Number: (512) 387-8758

By using our website or opting in to receive SMS messages, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.

1. Information We Collect
We may collect the following types of information:
Contact Information: Name, email address, phone number.
Service-Related Information: Appointment details, service requests.
Technical Information: IP address, browser type, device type, and site usage.

2. How We Use Your Information
We collect and process personal information to:
✅ Provide, schedule, and confirm services.
✅ Send SMS appointment reminders and updates.
✅ Provide repair results.
✅ Comply with legal obligations

3. SMS Consent & Opt-In Communication
We obtain consent for SMS messaging through verbal opt-in methods. When you opt-in to receive SMS communications, we collect your phone number and any other necessary information to communicate with you via text messages.
💡 Your mobile number will not be shared with third parties for marketing purposes.

Verbal Opt-in Procedure
If you opt-in verbally, our representative will inform you of the following:
You will receive service-related messages only from America’s Appliance Repair.
Message frequency varies based on service needs.

“Message and data rates may apply.”
You can reply STOP to opt out or HELP for assistance.
Your mobile number will not be shared with third parties for marketing purposes.
You can review our Privacy Policy at https://americasappliancerepair.com/privacy-policy.

Opt-in Confirmation Message
After providing consent, you will receive a confirmation message:
“Thank you for subscribing to messages from America’s Appliance Repair. Msg & data rates may apply. Message frequency varies. Reply HELP for help or STOP to opt-out. Privacy Policy: https://americasappliancerepair.com/privacy-policy.”

4. SMS Communications Policy
Message Types and Content
If you have opted in, you may receive messages regarding:
Appointment Reminders: Confirmations, scheduling updates, and cancellations.
Follow-up Messages: Service-related updates or confirmations.
Repair results

5. Message Frequency Disclosure
The number of messages you receive may vary depending on service needs.
📌 Example Disclosure:
“Message frequency varies. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

6. SMS Opt-In Methods
You may opt in to receive SMS messages in the following ways:
📞 Verbal Opt-in (Phone Call)
By calling (512) 387-8758 and providing verbal consent to a representative.
The representative will explain that by providing verbal consent, the client agrees to receive SMS messages for appointment reminders, follow-ups, and billing notifications.
The representative will inform the client that they can opt out at any time by replying STOP to any SMS message or by calling (512) 387-8758 to request removal.
🔴 To opt out, you can:
Reply STOP to any SMS message you receive from America’s Appliance Repair.
Call us directly at (512) 387-8758 to request removal from our messaging list.
Once you opt out, you will receive a confirmation message stating that no further messages will be sent.

7. Help & Support
If you need assistance:
Reply HELP to any SMS message for additional support.
Call (512) 500-4596 for customer service.
Visit https://americasappliancerepair.com/ for more details.

8. Data Protection & Third-Party Sharing
🔒 We do not sell, rent, or share your mobile opt-in data with third parties for marketing purposes.
Your information may only be shared with:
Service providers assisting in operational functions.
Legal authorities when required by law.
We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. External Links
Our website may contain links to other sites. Please note that we are not responsible for the content or privacy practices of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated by updating this page.

11. Contact Us
For any privacy-related questions, you can contact us at:
📧 Email: info@americasappliancerepair.com
📞 Phone: (512) 387-8758
🌐 Website: https://americasappliancerepair.com