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  • Are you having trouble with your freezer? Freezers, like all appliances, may have problems from time to time. Whether it’s the freezer portion of your refrigerator or a stand alone chest or upright freezer, there are a few typical problems that most often occur. Some are easy to repair, others are a bit more complicated. 

    If you’re wondering what’s wrong with your freezer, here are 5 common freezer repair problems you might be experiencing and how to troubleshoot them if possible. 

    1. Not running. The most common problem is that the freezer is simply not running. The first thing to do is to make sure it has power. Make sure it is plugged in and that the outlet is receiving power. Check the circuit breakers in your electrical box and make sure none are tripped. If the freezer has the necessary power, but is still not working, there is most likely a mechanical problem such as the thermostat or the compressor. These are problems that will require professional appliance repair. 
    1. Making noise. Is your freezer suddenly making a lot of noise? A recent model freezer should operate relatively quietly, so if you hear unusual noises coming from it, there might be a mechanical problem. Sometimes frost can build up on the evaporator coil and interfere with the operation of the fan component. Frost on the evaporator coil is not normal, and may indicate an internal problem that will need to be addressed by a professional. 
    1. Not staying cold. Does the freezer fail to get cold? If your food isn’t staying frozen or if your freezer fails to make ice, it indicates that it is failing to reach the desired temperature. If you’ve turned the temperature down but the inside is still not cold enough, there’s a problem somewhere. It’s possible that the thermostat is bad or that the freezer is not sealing properly. Contact a professional freezer repair service to diagnose and repair the problem. 
    1. Forming frost. Most refrigerator/freezer combinations include a frost-free freezer. This means that frost should not form on the inside of the freezer at any time. Some stand alone freezers do allow some moisture in order to preserve food and prevent freezer burn, which in turn causes frost to form. But if you notice frost in your frost-free freezer or even excess frost in a stand alone freezer, there is a problem.

    First check to make sure there’s nothing in the way that could be preventing the door from properly closing and sealing. If not, it’s possible that the door or the gasket/seal is damaged in some way. Door gaskets can eventually wear out and need to be replaced. It is best to have your freezer inspected by a professional appliance repair service to determine the problem and provide the right solution. 

    1. Water leaking. Have you noticed a small puddle of water near the bottom of your freezer? First check to make sure the water or ice dispenser in the door is not the culprit. If not, it is possible that there is a drainage problem. The condensate drain could be blocked or the drain pan could be leaking. There may also be some issues with the evaporator coil. Have a professional freezer repair service investigate the problem and repair it. 

    When to Call a Professional Appliance Repair Service

    No one wants to have to call a repair service for their freezer or any other appliance. You hope it’s something that is easy to fix that you can do yourself, but unfortunately that is not always the case. Freezers are complex mechanical appliances that require special training and experience to diagnose and repair. If your freezer is experiencing any of the above problems, don’t hesitate to call a professional appliance repair service. 

    Freezer on the Fritz? Contact America’s Appliance Repair 

    When your freezer isn’t working properly, you need help fast before your food spoils. America’s Appliance Repair is always ready to help. We provide 24 hour service in Austin and the surrounding area for your appliance emergencies. 

    Call (512) 351-7624 or contact us today to schedule a repair appointment. We look forward to restoring your freezer back to working order.