Legal
PRIVACY POLICY
How America's Appliance Repair collects, uses, and protects your personal information.
1-YEAR WARRANTY
Parts & labor
UPFRONT PRICING
No surprises
CERTIFIED TECHS
Insured & background-checked
HIGHLY RATED
Verified on Google
ALL MAJOR BRANDS
We service them all
HOW WE HANDLE YOUR INFORMATION
America's Appliance Repair (headquartered at Leander, TX (serving the Greater Austin Area)) respects your privacy. This page explains what we collect, how we use it, and the choices you have. We try to keep this page in plain English so you actually know what you are agreeing to when you contact us or book a repair.
INFORMATION WE COLLECT
- Contact details — your name, address, phone number, and email when you request service or send us a message.
- Appliance details — brand, model, and a description of the issue, so our technician arrives prepared.
- Payment information — processed by our payment provider when you pay an invoice. We do not store full card numbers on our systems.
- Website usage data — standard analytics like page views, referring site, and rough geographic region (city/state level), used to understand how visitors use the site.
HOW WE USE IT
- To schedule, dispatch, and complete your service appointment.
- To send you appointment confirmations and reminders.
- To follow up after the repair, including warranty service if needed.
- To improve our website and service operations.
- To comply with applicable laws and respond to lawful requests.
We do not sell your information. We do not rent your information. We do not share your contact details with marketing partners.
COOKIES AND ANALYTICS
Our website uses standard analytics tools to understand how visitors interact with the site. These tools may set cookies in your browser. You can disable cookies in your browser settings if you prefer; the site will still work, but some preferences may not persist between visits.
THIRD-PARTY SERVICES
We use a small number of third-party services to operate the business:
- Workiz — our scheduling and dispatch platform. When you request service, your contact and appliance details are stored in Workiz so our team can route the job.
- Google Reviews — we display public Google reviews on the site via a widget. The widget pulls review data from Google's public APIs.
- Google Maps — we embed maps so you can see our service area. Google may collect map-usage data per their own policies.
Each of these providers has their own privacy practices. We only share what is necessary to provide the service.
YOUR CHOICES
You can request a copy of the information we have about you, ask us to correct something, or ask us to delete it. Email info@americasappliancerepair.com or call 512-337-3246 and we will handle the request within a reasonable time frame.
SECURITY
We protect your information with reasonable safeguards, including encrypted connections (HTTPS) on the website, access controls on our internal systems, and regular software updates. No system is perfectly secure, but we take it seriously.
CHANGES TO THIS POLICY
If we materially change how we handle your information, we will update this page. The latest version is always at americasappliancerepair.com/privacy-policy/.
CONTACT US
Questions about this policy? Reach out:
- Phone: 512-337-3246
- Email: info@americasappliancerepair.com
- Address: Leander, TX (serving the Greater Austin Area)
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From Our Neighbors
WHAT CUSTOMERS ARE SAYING
Real reviews from real Greater Austin Area homeowners and businesses. Every repair we complete is backed by a 1-year warranty and the same Old School Professional standard — here’s what your neighbors are saying.
Joey
1 week ago
Americas Appliance Repair was great from the first time I called to schedule to the final repair of my fridge. First visit out the tech was early and diagnosed the issue quickly. Ordered the part and another tech came the following week to install. Both were professional and very friendly. Even text me the day after to ensure everything was good. I will definitely call them for all future appliance repairs.
Gary Creamer
2 weeks ago
On time and found problem very quickly.
Uvalde Kid
3 weeks ago
I recently had my RV refrigerator freezer start having issues. Jeremiah came out and diagnosed the problem quickly and efficiently. Unfortunately the issue was to either repair the unit in place or replace it. Due to expense, we decided on repair and scheduled with Nathan. Nathan’s work is incredibly precise and the unit is now back working. Ariana was great to keep me in the loop the best she could.
The reason for 4 stars is I kept being pushed back due to Nathan’s style. As I said, he does good work, but he also takes a long time on every job which causes scheduling issues.
Christopher Magness
3 weeks ago
If you have residential or commercial equipment then your search for quality repair and maintenance is over! This company is amazing and ON TIME, hard to find that anymore. Jeremiah came out to our store to tune up and repair one of our commercial refrigerators, he was fast, honest and had a great personality, he is an asset not only to the company but also himself!! Good job Y'all!!!
David Goodman
3 weeks ago
Nathan is fantastic!!! I would highly recommend him!!
Tricia Pool
3 weeks ago
Best company I have ever worked with! From the first phone call to the pricing! The were on time and even waited at our gate (sorry for that) Fixed all 3 of our appliances in no time! The only company we will ever use from now on for all our businesses!
Robert Harris
3 weeks ago
Kelly Kitchens
3 months ago
A great company with great values! The staff was kind and knowledgeable, the service was prompt and the price to come out to diagnose was less than the competition! Highly recommend.
Brian Olds
3 months ago
This is my new appliance guy! Nathan was great- knowledgeable, professional, clean, and courteous. Their office was very easy to work with on scheduling and proactive in letting us know when they would arrive. Fair pricing for the service provided and knocked out a couple of issues for me on the same trip!
Bobby Santiesteban
4 months ago
Jeremiah was sent out to our residents to diagnose an issue we were having with our washer. Within 10 minutes or less he was able to let us know the issue and give us a quote for parts and labor. After parts were ordered and had arrived he came back to repair our washer. Within 15 minutes our washer was repaired and we feel like we have a brand new washer without having to go and purchase a new one. BTW, this is not the first time we have called America's Appliances for any repairs. They are very reliable and trustworthy. Thanks, Jeremiah!
Isaiah Garza
4 months ago
Absolutely amazing service from start to finish. It’s such a nice experience to have someone who cares answer the phone, and then have amazing service show up exactly when they say they would that’s clear, understandable, and non-salesy.
I HIGHLY recommend this team for any and all of your appliance repairs.
Anthony Veraldi
4 months ago
I have used them twice, and both times were worth it. They showed up when they said they would, they knew what they were doing, and most importantly they repaired my refrigerator. I have a high end fridge so getting service can be difficult and costly. These guys made it reasonable.
Robert Ringler
4 months ago
Nathan was able to come out to the house quickly, diagnose our refrigerator issue accurately, and give us a great price on the repair, with an in-depth explanation of the factors in his pricing. Highly recommended!!
John McCracken
5 months ago
I have nothing but great experiences with Nathan and AA repair over the past 10 years. He has fixed every appliance in my house with great quality and outstanding service. He always wants what is best for his clients and is great at finding reasonable ways to repair all your appliances. I highly recommend him for your appliance needs, he will not let you down
wolfrecovery
5 months ago
Holy cow I love their service. Quick, dependable and honest. We have been using America’s Appliance Repair for 8+yrs at both our homes. They are quick to respond, honest with their estimates and highly reliable technicians
Margret Wingrove
5 months ago
Very pleased with service. Cameron was professional and pleasant
RB Petty
5 months ago
Lee Vernon
5 months ago
They are our go to for all of our appliances. Great customer service, great prices, will not shop retail again!
Hariom Prabhakar
6 months ago
I own a hotel and America's appliance repair is always my go to if we ever had any issues with any appliances, They provide the quickest and best service. Can't recommend them enough. Thanks guys for all your help!
Charlene & Tom Boggus
6 months ago
Prompt, completed the task quickly and efficiently. Very friendly too!
Rodney Scheer
6 months ago
Nathan was great. Found the problem, ordered the parts and back up running.
Jim Cottingham
6 months ago
Nathan was very informative and professional. He came from Leander to Belton to repair my washing machine.
Bill Gump
6 months ago
Came on time, great service. Honest person. Highly recommend them.
Cathy Marlow
6 months ago
Nathan and his team are the best. They checked all of our appliances for leaks, vacuumed up the dust and fixed a wine cooler that no one else could figure out. We have used Nathan for years. He is very professional and a nice guy and very good at what he does. We don't need anyone else to monitor our appliances!!
Cathy
Linda Wilkins
7 months ago
My ice maker was frozen and not making ice so Nathan knew exactly what to do. He was polite and very experienced. I would recommend America’s Appliance Repair to anyone.
Lavada dockens
8 months ago
This company was very professional and fast in getting my situation fixed. Gentleman that came out was very knowledgeable re my washer. I would recommend this company above all to call and get your issue solved quickly
Alix Fisher
9 months ago
The technician who came out arrived promptly, assessed my washer while answering questions about [average] washer durability by brand [based on what repair technicians were most commonly seeing and/or having to repair + industry experience], determined the issues in short order, and diagnosed & verbally broke down the error codes I was frequently getting. Per my request, a quote to repair it was provided, and the technician was upfront with me about part cost estimates based on brand vs. aftermarket parts, (as the machine was -well- out of the warranty period at this point). Part and labor prices on the quote were quite fair and not marked up excessively [I did some checking to confirm]. I would absolutely work with America's Appliance Repair again in the future, and regret that I delayed writing this review long enough that I don't recall the technician's name to give him personal props.
ML B
10 months ago
Zero star stars would be the proper rating for this business. Hearing the manager tell me that they are solely for a profit- Yet would provide me with a good service was an oxymoron. Especially since the service they offered would provide with me less than the contents I would be paying for. I didn’t request anything more than what is included from the item purchasing, at the manufacture price. They were trying to mark up the product, the work and not include all items paid for- THAT’s A THIEF NOT A BUSINESS!!
As a business owner myself the proper thing to do is give people what they pay for. Then provide them with a great level of service and allow them to build your business through a positive interaction, and word-of-mouth. This isn’t what I received and therefore would NEVER recommend them. USE AT YOUR OWN RISK.!!!
Ginny Robinson
10 months ago
Nathan repaired our motorhome refrigerator, out of his normal service area. He was knowledgeable and the only company we could get to come out for a Samsung. His price was $700+ above what my warranty company covered. It took a month and 4 trips on his part, but the refrigerator seems to be working properly. Yeah. Still waiting on my warranty company reimbursement check.
Angela Harn
1 year ago
I would definitely recommend this company. I have a home warranty and they were unable to get someone out and told me to call myself. I found this company and they were able to get to my house within a day and had it fixed in a very timely manner. Thank you to Roger and your wonderful ladies at the office. Y'all are awesome.
david devine
1 year ago
Nathan, Thank you for your excellent work on our refrigerator/freezer. We truly appreciate it! Your skill and knowledge of the repair saved us hundreds of dollars. We were impressed with your demeanor as a service professional. This made the process much more comfortable, like having a good friend work on our appliance. we are telling everyone about you and encourage them to call you if they need help! Thank you so much!!
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