Legal

TERMS OF USE

Terms governing your use of the America's Appliance Repair website and services.

1-YEAR WARRANTY

Parts & labor

UPFRONT PRICING

No surprises

CERTIFIED TECHS

Insured & background-checked

HIGHLY RATED

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ALL MAJOR BRANDS

We service them all

PLAIN-ENGLISH TERMS FOR USING THIS SITE

These terms govern your use of the America's Appliance Repair website and services. America's Appliance Repair is a Texas-based appliance service company headquartered at Leander, TX (serving the Greater Austin Area). By using the site or booking service, you agree to these terms.

USE OF THE WEBSITE

You may browse, read, and share the content on americasappliancerepair.com for personal, non-commercial purposes. You may not scrape, copy, or republish our content for commercial use without written permission. You may not use the site to transmit malware, attempt unauthorized access, or interfere with the site's operation.

SERVICE BOOKINGS AND QUOTES

Requesting service through the site — by phone, the booking link, or the contact form — starts a conversation. It does not create a binding contract on its own. A binding service agreement begins when:

  • We confirm an appointment window with you in writing or by phone, and
  • Our technician arrives, diagnoses the appliance, and provides a written quote that you accept before work begins.

Quotes are valid for 30 days unless stated otherwise. Parts pricing depends on availability and may change if a part has to be reordered.

WARRANTY

Every repair we complete is backed by a 1-year warranty on the specific repair we performed (parts and labor). The warranty covers a return visit if the same issue we addressed comes back within the warranty period. The warranty does not cover:

  • New, unrelated issues that develop after the repair.
  • Damage from misuse, accidents, power surges, or improper installation by another party.
  • Repairs to appliances that were modified after we serviced them.

Full warranty terms are included with your repair invoice.

PAYMENT

Payment is due upon completion of the repair unless we have agreed otherwise in writing. We accept major credit cards, debit cards, and ACH bank transfers. Financing is available for qualifying repairs — ask when you book.

For commercial accounts, payment terms are typically Net 15 from invoice date unless we have a separate agreement.

CANCELLATIONS AND NO-SHOWS

We ask that you give us at least 2 hours of notice if you need to reschedule, so we can offer the slot to another customer. Same-day cancellations after our technician is already en route may incur a trip charge.

LIMITATION OF LIABILITY

We stand behind our work, and our 1-year warranty is the primary remedy if a repair we performed does not hold. To the maximum extent permitted by Texas law, our total liability for any claim arising from our service is limited to the amount you paid for that specific repair. We are not liable for indirect or consequential damages — such as food spoilage — except where required by law.

INTELLECTUAL PROPERTY

The America's Appliance Repair brand name, logo, and the "Old School Professionals" tagline are owned by America's Appliance Repair. Site content, photos, and copy are owned by us or used under license.

CHANGES TO THESE TERMS

We may update these terms from time to time. The latest version is always at americasappliancerepair.com/terms-of-use/. Continued use of the site after an update constitutes acceptance of the new terms.

GOVERNING LAW

These terms are governed by the laws of the State of Texas. Any dispute arising from your use of the site or our services will be resolved in the state or federal courts located in Williamson County, Texas.

CONTACT US

Questions about these terms? Reach out:

  • Phone: 512-337-3246
  • Email: info@americasappliancerepair.com
  • Address: Leander, TX (serving the Greater Austin Area)

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From Our Neighbors

WHAT CUSTOMERS ARE SAYING

Real reviews from real Greater Austin Area homeowners and businesses. Every repair we complete is backed by a 1-year warranty and the same Old School Professional standard — here’s what your neighbors are saying.

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4.9
Based on 304 reviews
powered by Google
ChIJly6lSEcrW4YRJ96YH1aOII0 46869592d46588149c3bc68ec890fc05
Anthony Veraldi
3 weeks ago
I have used them twice, and both times were worth it. They showed up when they said they would, they knew what they were doing, and most importantly they repaired my refrigerator. I have a high end fridge so getting service can be difficult and costly. These guys made it reasonable.
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Robert Ringler
1 month ago
Nathan was able to come out to the house quickly, diagnose our refrigerator issue accurately, and give us a great price on the repair, with an in-depth explanation of the factors in his pricing. Highly recommended!!
ChIJly6lSEcrW4YRJ96YH1aOII0 cfd393141e8f279d9eae383de16e6f09
John McCracken
1 month ago
I have nothing but great experiences with Nathan and AA repair over the past 10 years. He has fixed every appliance in my house with great quality and outstanding service. He always wants what is best for his clients and is great at finding reasonable ways to repair all your appliances. I highly recommend him for your appliance needs, he will not let you down
ChIJly6lSEcrW4YRJ96YH1aOII0 b50d791b043d8d9c3b74d7cb256f58d7
wolfrecovery
1 month ago
Holy cow I love their service. Quick, dependable and honest. We have been using America’s Appliance Repair for 8+yrs at both our homes. They are quick to respond, honest with their estimates and highly reliable technicians
ChIJly6lSEcrW4YRJ96YH1aOII0 1fbce50713b24d751baa29cad0a9a46a
Margret Wingrove
1 month ago
Very pleased with service. Cameron was professional and pleasant
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RB Petty
1 month ago
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Lee Vernon
2 months ago
They are our go to for all of our appliances. Great customer service, great prices, will not shop retail again!
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Hariom Prabhakar
2 months ago
I own a hotel and America's appliance repair is always my go to if we ever had any issues with any appliances, They provide the quickest and best service. Can't recommend them enough. Thanks guys for all your help!
Prompt, completed the task quickly and efficiently. Very friendly too!
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Rodney Scheer
2 months ago
Nathan was great. Found the problem, ordered the parts and back up running.
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Jim Cottingham
3 months ago
Nathan was very informative and professional. He came from Leander to Belton to repair my washing machine.
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Bill Gump
3 months ago
Came on time, great service. Honest person. Highly recommend them.
ChIJly6lSEcrW4YRJ96YH1aOII0 59a3dbbe9bed439ee71ea3df00649972
Cathy Marlow
3 months ago
Nathan and his team are the best. They checked all of our appliances for leaks, vacuumed up the dust and fixed a wine cooler that no one else could figure out. We have used Nathan for years. He is very professional and a nice guy and very good at what he does. We don't need anyone else to monitor our appliances!!

Cathy
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Linda Wilkins
4 months ago
My ice maker was frozen and not making ice so Nathan knew exactly what to do. He was polite and very experienced. I would recommend America’s Appliance Repair to anyone.
ChIJly6lSEcrW4YRJ96YH1aOII0 b79984cec362514fc1df1a1c3a8af775
Lavada dockens
5 months ago
This company was very professional and fast in getting my situation fixed. Gentleman that came out was very knowledgeable re my washer. I would recommend this company above all to call and get your issue solved quickly
ChIJly6lSEcrW4YRJ96YH1aOII0 24cc1cd81fd6d1991f9f70814bd387ec
Alix Fisher
6 months ago
The technician who came out arrived promptly, assessed my washer while answering questions about [average] washer durability by brand [based on what repair technicians were most commonly seeing and/or having to repair + industry experience], determined the issues in short order, and diagnosed & verbally broke down the error codes I was frequently getting. Per my request, a quote to repair it was provided, and the technician was upfront with me about part cost estimates based on brand vs. aftermarket parts, (as the machine was -well- out of the warranty period at this point). Part and labor prices on the quote were quite fair and not marked up excessively [I did some checking to confirm]. I would absolutely work with America's Appliance Repair again in the future, and regret that I delayed writing this review long enough that I don't recall the technician's name to give him personal props.
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ML B
6 months ago
Zero star stars would be the proper rating for this business. Hearing the manager tell me that they are solely for a profit- Yet would provide me with a good service was an oxymoron. Especially since the service they offered would provide with me less than the contents I would be paying for. I didn’t request anything more than what is included from the item purchasing, at the manufacture price. They were trying to mark up the product, the work and not include all items paid for- THAT’s A THIEF NOT A BUSINESS!!

As a business owner myself the proper thing to do is give people what they pay for. Then provide them with a great level of service and allow them to build your business through a positive interaction, and word-of-mouth. This isn’t what I received and therefore would NEVER recommend them. USE AT YOUR OWN RISK.!!!
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Ginny Robinson
6 months ago
Nathan repaired our motorhome refrigerator, out of his normal service area. He was knowledgeable and the only company we could get to come out for a Samsung. His price was $700+ above what my warranty company covered. It took a month and 4 trips on his part, but the refrigerator seems to be working properly. Yeah. Still waiting on my warranty company reimbursement check.
ChIJly6lSEcrW4YRJ96YH1aOII0 8500b320b9d28ed92b5f4aaf6d6f5c4b
Angela Harn
9 months ago
I would definitely recommend this company. I have a home warranty and they were unable to get someone out and told me to call myself. I found this company and they were able to get to my house within a day and had it fixed in a very timely manner. Thank you to Roger and your wonderful ladies at the office. Y'all are awesome.
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david devine
11 months ago
Nathan, Thank you for your excellent work on our refrigerator/freezer. We truly appreciate it! Your skill and knowledge of the repair saved us hundreds of dollars. We were impressed with your demeanor as a service professional. This made the process much more comfortable, like having a good friend work on our appliance. we are telling everyone about you and encourage them to call you if they need help! Thank you so much!!

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